deactivation of services

Name of Complainant Srinivasa prabhu kumar
Date of ComplaintApril 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Srinivasa prabhu kumar:

my prepaid number  9742193669 has been deactivated with out prior notice or message . I have been recharging  and i was able to recharge  in January .I havebenn using this number since more than 6 years . But now they are saying they deactivated the service due to insufficient recharges .I visited the Vodafone store and the operator is saying now i need to take this  number as a postpaid rather than prepaid number.

1.How can Vodafone deactivate the number with out any prio notice to the customer .

2.why are you asking the customer to convert to post paid to get the number back ?

3.How can u deactivate the number with out any concet from the customer ?

4. there was no call/message /intimation in any form saying the number will get deactivated.

 

 

Image Uploaded by Srinivasa prabhu kumar:

deactivation of services

Leave a Reply

Your email address will not be published. Required fields are marked *