Name of Complainant	k g sreedhara rao
Date of Complaint	October 15, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear Sir/Madam,

I have taken airtel broadband connection and i shifted to some other address , i was raised request for shifting of connection to new address no body contacted , after two days i was reactivated through airtel mobile app and even i called to customer care to change the ownership of my existing connection i submitted them required documents , no response from them , i got bill from airtel to my email [email protected] , when i am sending mail to [email protected] am getting reply from them stating you are not sending mail from the registered email id this is the simple reply from them,

moreover i spoken with customer support for the same issue that guy said me that within 48 hours query will resolve , this was also not happend

they are playing with customer not giving solution i have paid the bills that is my mistake if i dint made the payment they definitely contact.

my concern is give them instruction to close my broad band connection with an immediate effect

thanks
Sreedhar
9701360906

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