Date of Transactions: 18/01/2018 Times of Transactions: 2:33 AM and 3:28 AM Amounts Transferred: 1461 Birr and 5200 Birr Recipient Name & Account/Number: Muzeifa Abdulkerim – 1000718622275 Description of Complaint: I transferred the above amounts via mobile banking to the account of Muzeifa Abdulkerim. After sending, I realized that these transactions were likely part of a scam. I request the bank to investigate these transactions, attempt to reverse or freeze them if possible, and provide me with a case/report number for follow-up.

Name of Complainant Habab abdreshid14
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Internet Services
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Text of Complaint by Habab abdreshid14:

Date of Transactions: 18/01/2018
Times of Transactions: 2:33 AM and 3:28 AM
Amounts Transferred: 1461 Birr and 5200 Birr
Recipient Name & Account/Number: Muzeifa Abdulkerim – 1000718622275
Description of Complaint:
I transferred the above amounts via mobile banking to the account of Muzeifa Abdulkerim. After sending, I realized that these transactions were likely part of a scam. I request the bank to investigate these transactions, attempt to reverse or freeze them if possible, and provide me with a case/report number for follow-up.

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