Data used by others even the data turned off in my mobile

Name of Complainant Ramesh Adepu
Date of ComplaintJuly 30, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramesh Adepu:

Customer care person revealed for doing charge deduction of Rs 14.48 from my main balance that I used data till 12:02 am on 30.07.2020 for 26MB data while I turned off of my data button at 10:00 pm on 29.07.2020. They sent me message at 7:03 am as “you have used 10 MB data from your mobile main account”, which is differ from customer care person words.

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Data used by others even the data turned off in my mobile

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