Data speed and untraceable usage

Name of Complainant Amit H
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Amit H:

I have a fixed broadband line with 6 months paid up plan and the number is 0124 4054030 . As per agreed I am promised with 300 MBps speed with 300 GB data allocation per month . Also during one of my service request , you technician told me that provided modem would be replaced with better one as the present inventory of modem and adapter are having multiple complaints . Since it is a COVId period , I didn’t do any follow up for almost 3 months . My speed is not going beyond 80 mbps compared to the promised 300 mbps also my data usage is showing higher then my historical trends prior to switching to this plan . Kindly provide necessary resolution on urgent basis .

Regards
Amit hakhoo
mob – 9999991487
Landline – 0124-4054030

Thanks

Image Uploaded by Amit H:

Data speed and untraceable usage

Leave a Reply

Your email address will not be published. Required fields are marked *