DATA service Affected from last 1 Month

Name of Complainant Rakesh Gusain
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh Gusain:

Hi Sir. Ma’am,

I am facing issues with the DATA services on my Phone.

I am getting Poor speed in the name of 4G AIRTEL. Very Poor Services.

Currently I am in a roaming area (Home Town) and unable to use the DATA services . The Signal is showing quite Good but unfortunately  I am getting disconnection very frequently to use the DATA services.

This issue was reported from last one month.

 

No solution yet…still not a single SR is closed..False commitments given and I m getting poor service.

Please get this check on priority,.

 

I also logged the complaints but unfortunately still they are in Progress but no solution yet. Eevn it was mentioned that it will be resolved in 8 Days but no LUCK.

 

SL Date Complain No./Service Request Status
1 10th August 2020 31-3297606278033 In progress
2 28th August 2020 31-3356276232759 In progress
3 2nd Sept. 2020 31-3363400580106 In progress

 

Request you to please look into this on urgent basis.  

 

Image Uploaded by Rakesh Gusain:

DATA service Affected from last 1 Month

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