Data exhausted without use

Name of Complainant Abhishek patil
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek patil:

Today at midnight I have used only 1.gb. Data my plan is 2 gb /day   but later the message came data exusted 100%.    Auto Sync in setting is already off.       If we call to customer care no option to call them to solve.                They are just going hungry on Money.      When I call them it say recharge rs48.     Whereas it already active happened with me 2 time recharged on 3 July        ? this type of rubbish thing they are doing.      And they offer at midnight 12 am to 6 am there is free data upto 1 gb then why my data exusted ? at night it was 50 %. Time :1:45 am.   I sleep at 2 am.  When I wake up @ 9 am.  Message came@ 8:45 was 90% used   I turned of mobile data  @2 am only then how it’s 90  % now what to do this type of problem

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