Data coupons offered are not useful

Name of Complainant Santhosh
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Santhosh:

In my Airtel app, there are many Data coupons unused. When I redeem the coupon, I get the SMS saying ” You have successfully claimed the coupon. Data will reflect in your account in 15 minutes”. But I don’t see any data added. I experienced this 2-3 times.

There is no provision to raise the complaint in the app. I called 198 to raise the complaint, but no provision to talk to the executives.

Image Uploaded by Santhosh:

Data coupons offered are not useful

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