Data corruption by Airtel

Name of Complainant shubham Sharma
Date of ComplaintJune 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by shubham Sharma:

Dear Sir,                                                                                                                              Date-18/06/2020

Sub-Complain against Airtell mobile network service provider-data consumed without uses.

 

I have subscribed / recharged my mobile no-7976266485 network since 13th of June 2020,Txn ID is given 2006132668493 worth Rs548 another ID given-2006132668752.

Yesterday used data 1,5 Gb till 12.45 am for dated 17th.06.2020,means midnight till another data issue 1.5 Gb for today-since 18th.06.2020 but they deny to pay data and shown data used but don’t show or given uses data ?

Question raise ,why not give details about uses of data like Jio etc? this can be cause of fraud ?

I request from Trai that take legal action against this fraud and give instruction to provide data uses to the customers and they are service provider.

I have also complained -UDLB1 but couldn’t got any reply.

 

With Regards,

Shubham sharma

6KA122 SHIVA JI PARK,

ALWAR,RAJASTHAN-301001

Mobile no-7976266485,Alternate no-8696963789

Email-shivuniq@gmail.com,

Image Uploaded by shubham Sharma:

Data corruption by Airtel

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