| Name of Complainant | |
| Date of Complaint | October 31, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected sir/madam
I purchased a tv on 20th from Sony from cloud tail. The TV was not unpacked by the delivery boy and he did not take any pictures of the open box. He misguided us in order to share the Otp and said that they will not open box as that will be done by the sony installation team. Today the sony installation team opened the product and found the display cracked. Please do something. I tried to contact the customer care but it has open box and refuses to entertain return requests. Please look into the matter as this is for my amputee father. Please help . This is a matter of cheating from the delivery personal.
Please look into the matter.
Order I’d: 403-2259216-3856308
Order date : 17th October
Received date : 20th October
Pictures attached.
Please look into this matter kindly. The delivery boy will also not have any pictures of opening as he did not open it.
Please look into this matter . This is for my ailing father who is a school teacher and an amputee.
Please help. We have been tricked, misguided and cheated by the delivery personal, please look into the matter
