| Name of Complainant | |
| Date of Complaint | February 12, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered a product from Meesho 2/01/23. received the product on 8/01/23 which was damaged. Then I have filed for a replacement of the product on the same day. Ecom express picked up the Damaged product on 12/01/23. According to their return receipt, Ecom express delivered the damaged product to Meesho on 16/01/23 at 13.13 hrs in Delhi. I have called Meesho for several times and also showed them the return receipt but Meesho is denying the fact that they’ve received the product. According to Meesho, the return receipt of Ecom express is invalid.
Image Uploaded by SASWATI CHATTERJEE:
Dear Saswati
Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express