Damaged Product delivered by Amazon

Name of Complainant Amit Kumar
Date of ComplaintMarch 3, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Kumar:

I had purchased a Oneplus 11 5g 8/128gb black phone from amazon on 13th and got the delivery on 16th feb but phone back panel was damaged it has too many scratches. So i contacted amazon customer support and they created a return pickup for me for 18th feb but pickup was failed then again i contacted and they again created pickup return but again pickup failed. From 18th feb 2023 to 3 march 2023 pickup was failed 8 times. The delivery agent didn’t contacted me for pickup. I haven’t received any call from delivery agent. And now amazon ignoring my issue.

Image Uploaded by Amit Kumar:

Damaged Product delivered by Amazon

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