Damage Product delivered and Refund not initiated

Name of Complainant D.Bhanu Praneeth
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by D.Bhanu Praneeth:

I have purchased a refrigerator from Flipkart and the refrigerator was delivered on 06th September 2021. When unboxed we saw a damaged product and requested a replacement . The second refrigerator which was received was also a damaged product . So we requested for refund. After many discussions with Flipkart agents they are saying issue is resolved and refund cannot be initiated . They have also sent a mail saying refund will be initiated as soon as the damaged product is picked up from my location . But there is no response

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