Name of Complainant	ANURAG AGARWAL
Date of Complaint	August 27, 2022
Name(s) of companies complained against	Gomechanic
Category of complaint	Automobiles
Permanent link of complaint	Right click to copy link
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I WOULD LIKE BRING TO YOUR ATTENTION THAT I HAVE BEEN VERY LOYAL COSTUMER OF GO MACHENIC BUT THE INCIDENTS WHICH ARE TAKING PLACE FROM PAST WEEK HAS MADE ME BELIEVE THAT GO MACHENIC HAS CHEATED ME BECAUSE ON 2-8-2022 I SENT MY CAR TO YOUR WORKSHOP IN AGRA FOR REGULAR SERVICE AND IN THE EVENING I RECEIVED MY CAR. I RECEIVED A HEALTH REPORT OF MY CAR I WHICH IT WAS MENTIONED THAT ENGINE IS OK. I WANTED TO SELL THE CAR SO THE INSPECTION WAS DONE OF MY CAR AND THEY TOLD ME THAT THERE IS A PROBLEM IN MY ENGINE SO I DID NOT BELIEVE IT BUT THEN I SHOWED IT TO ANOTHER BUYER HE ALSO TOLD ME THE SAME PROBLEM.
THEN I AGAIN SENT MY CAR TO GO MACHENIC FOR CHECKING THEY TOLD ME THAT THERE IS PROBLEM IN MY ENGINE AND ASKED ME TO OPEN MY CARS ENGINE AND AFTER THAT THEY WILL BE ABLE TO TELL THE ESTIMATE OF MY CAR REPAIRS WHICH WAS AROUND RS 110120 MY CAR HAS BEEN REGULARLY SERVICED IN GO MACHENIC SO IT IS THE DUTY OF YOUR WORKSHOP TO GIVE KNOWLEDGE ABOUT ANY PROBLEM IN MY ENGINE.
I CAME TO KNOW THAT YOUR SERVICE BUDDY HAD PREVIOUS KNOWLEDGE ABOUT THE PROBLEM IN MY ENGINE BUT OF HIS CARELESS OR FALSE INTENTIONS THAT IF THE PROBLEMS BECOMES MAJOR THEN I HAD TO GET IT REPAIRED FROM YOUR WORKSHOP AND PROBLEM GOT MAJOR SO PLEASE LET ME KNOW THAT WHAT SHOULD I DO AND PLEASE ASK YOUR SERVICE BUDDY TO TALK IN RESPECTIVE WAY TO A CUSTOMER AND TAKE THIS MATTER INTO CONSIDERATION VERY SERIOUSLY AS THIS IS CAUSING DENT IN YOUR REPUTATION.

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