Name of Complainant	D.PRAKASH
Date of Complaint	December 13, 2020
Name(s) of companies complained against	Videocon d2h
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Dear Sir,
my old set-top box was faulted and I’ve replaced it with a new set-top
box.
Now on 25.102020, I recharge for six months, from your website by using my
debit card and yesterday I got the display “INSUFFICIENT BALANCE”.
Due to this display without my knowledge, my father recharged.
As I contacted d2H customer care several times I found it was recharged to
my old set-up box.
I request you to do needful to resume my new set-top box at earliest.
THEY ARE NOT REVERING MY PAYMENT NOR TRANSFERING THE AMOUNT TO MY NEW SETTOP BOX.

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