| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | RETAIL DOMESTIC PT BAI |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made hotel bookings through Agoda.com’s website on 13 November, 2021 for which payment was done through SBI debit card through the payment bank gateway provided by Agoda. However the payment was deducted from my bank account but the booking was unsuccessful. On verifying the statement, I observed that the booking was debited towards “RETAIL DOMESTIC PT BAI” and Agoda team says that they have not received any money from the same. Request an early action on the same and quick refund of my money.
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