Customers Harassment and bad services

Name of Complainant Amit Nath
Date of ComplaintOctober 15, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Nath:

Respected Sir/Madam

I am Amit Nath, I bought a ladies anarkali cloths through meesho last 23 September 2022, Friday. But that product was sold to me through one of your agents her name keya khanna. Product arrived to me 4 days after ordering i.e. 27 September 2022. I am very happy with the product because I received it very quickly. But the problem is with my dress size. I ordered a size XL which didn’t fit to my wife, so I told the agent I bought the cloths through the next day to replace it in L size, I went know there to get a replacement within 10 days. as such, I given a photo copi of the bill on 30th September 2022. After that the main problem started. Every day I ask him to replace my parcel but she keeps refusing every day after seeing the message. Finally, on 14 October 2022, I told her for the last time, she told me “I was in puja festival, I am on vacation, now I can’t do anything even after seeing the message”. By saying this she blocked me on messenger. Now you tell me how your agent does such an inhuman act even after I told him to replace her from the next day? However after all efforts failed I am contacting you directly to find out why my dress should be changed very quickly, otherwise I will have to complain to the department in the consumer forum. Hope you will give proper reply to my complaint and take action against it. Below I have given all the details of the conversation with her and attached the bill and order number.

Agent Name – Keya khanna
Mob no – +91 9883816607

Thanks
Amit Nath

Image Uploaded by Amit Nath:

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