| Name of Complainant | |
| Date of Complaint | June 11, 2025 |
| Name(s) of companies complained against | Eureka Forbes |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Aquaguard has an online application where we can register a repair request and asks for timeslot. Even after we submit accordingly, their vendors assign a technician who is on leave and donot serve the request.
This will be continued even after their SLA. There is no point in having a timeslot to be booked while raising a request and this whole system is absurd. Such a disgusting experience. Vendor mechanism is not monitored properly and they donot maintain time at all.
They are behind people to pay AMC of 5500+ for an year but customer service is pathetic in maintaining the time. The vendor picks the call and says that it is not working hours at 7:30 PM though it is working hour.
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