Customer service

Name of Complainant Dimitri Malatesta
Date of ComplaintJuly 31, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Dimitri Malatesta:

A representative of yours gave me incorrect information. She informed me that I was entitled to unlimited data with a landlines which I do not need and clearly told her this. I then had a response from your company / engineers to make appointment to fit landlines at my home. Another rep called me about the landlines as a follow up and find this ‘hard sell’ approach imtimidating and intrusive.
I now pay an extra euro up on my previous billing.
Dimitri Malatesta

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Customer service

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