| Name of Complainant | |
| Date of Complaint | May 10, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Videocon Customer id 182855401 Videocon withdraw my balance with out my permission. I have balanced ₹138 but they informed me I have insufficient balance and my Account is showing minus ₹ 201.
I have received email to Videocon they deducted my amount₹301.
I called there customer care but I faced very bad service.
They raced me . I complained Videocon supervisor and manger also .
I registered my compliant on 09/05/2019, customer care executive told me wait 24 hours ,with in a 24 hr they refund my account balance. Bt till they didn’t refund my cash. So I called them on 10/05/2019 at the end of twenty four hour they promised, but second time they told the customer care executive cannot registered my complaint , again I wait 8 hours.so please take immediate action and activate my vedeocon d2h
Dear Vibin,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Vibin,
We would like to inform you that as per your concern regarding the amount collected by the engineer but did not recharge your d2h account issue has already been resolved as per our service team revert. Kindly let us know if you need any further assistance.
Thanks & regards