Customer care executive option is not longer available in Airtel customer service

Name of Complainant Sunny Kumar
Date of ComplaintMarch 12, 2026
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunny Kumar:

Airtel is only provided with robot or IVR option for customer service currently.You will not be able to connect with any live agent now and it is really frustrating.The options available in ivr are mostly repeated statement which no longer give you solution.

Image Uploaded by Sunny Kumar:

Customer care executive option is not longer available in Airtel customer service

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