| Name of Complainant | |
| Date of Complaint | February 13, 2021 |
| Name(s) of companies complained against | Croma |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Dear sir and madam, This is pravin kadam I am facing tv display issue within 3 months i was purchased CROMA LED FHD SMT 39.5INCH TV from croma showroom ghatkoper on 4 sup 2020 INVOICE NO SLA035180024367 I am facing tv issue from December 2020. But I wait for cable operator if any issue from set-off bix and cable line or not but from cable operator side all line are clear. I am facing repetitive display problem then i realised need to contact croma service centers. I rasised complaint no MUM080221FS00129 on 8 Feb 2021 technician visited and he checked tv, he told me need to replace MOTHERBOARD or need to replace tv. We requested to him within 3 months we faced this issue we want only replace and even technician raised replace ment request but Nagesh Haire Croma:917738427027 not ready to replace my TV. he told me you go anywhere replace ment is in my hand. We will replace only MOTHERBOARD only. Request to you take my request on priority and give me tv replace. @@@@@@######@@@@@@@@@Zzz mentally affected. We are investing money for purchasing product and with in 3 months product giving problem. I got defect croma tv. Have motherboard issue. But they not ready to replace it. I don’t want to repair this product if problem arrived after 8 to 10 months its understood but problem arrived with in 3 months this is not acceptable.
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