| Name of Complainant | |
| Date of Complaint | March 20, 2023 |
| Name(s) of companies complained against | AXIS BANK |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Hi team
Can you please look into this matter. This is regarding my credit card settlement.
I had received a call from Divya mumbai branch regarding credit card settlement. She told me I can settle for my credit card pending due and am agree to settle this matter with amount 25000 inr. I have paid this amount in two EMI 12750. However before pay EMI she provide me letter from Axis bank regarding credit card settlement agreement without bank stamp and signature of manager. Now I am asking receipt or letter of clearing my pending due but no body respond on me over E mail and her calling no. is not valid for callback. I request you please look into this matter and provide me NOC letter for my credit card. I have paid two EMI first EMI 12750 10 February 2023 and second 08 March 2023. Still I have not received a single message regarding payment from axis bank.
I have used this credit card on februrary 2019 due to I gave birth to premature baby and I have paid almost 4 lakh and 40000 thousand used from credit card. After my baby birth our financial sitatuon was very critical and later in corona period we did alot of struggle. My husband lost his job and he is the only person who can clear my dues because of still am not able to do job from last 4 years. Now finally my husband try to clear my pending due but the am feeling like recovery agent cheats us. It’s my humble request to you please look into this matter and solve this case and provide me with a NOC letter.
.Please find all documents regarding this case.
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