| Name of Complainant | |
| Date of Complaint | October 13, 2024 |
| Name(s) of companies complained against | Indusind Bank |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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Every day I receive an SMS to redeem reward points from my Indusind credit card. Today morning when I opened the link it took me to a new indusind app install. After installing the indusind app I opened it and was asked to fill in my card details. After filling in my card details, it went to Amazon and Flipkart Lifestyle icons where I selected Flipkart option. When I clicked on Flipkart I received an OTP but I didn’t enter it. Then I received an SMS from Indusind saying that I have spent Rs. 24563. I was surprised how is that possible. Then I checked my Indusind card balance and the debit amount was actually Rs. 24563.
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