Credit card bill payment failed

Name of Complainant Mohamed Ali jinna
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohamed Ali jinna:

On 04th of may I made my credit card payment of 10184 rs via Payapp upi and transaction seen failed in Mobikwik but amount debited from my bank account when I approach my bank for refund they clearly said that the above transaction is successful from their side and they given me ref no 312410837193 and from 04th of may I am following with mobikwik for refund but they refusing by telling they not received money. attached my bank statement here.

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Credit card bill payment failed

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