Cred — Payment of INR 22,423.42 Failed

Name of Complainant Ankur Arora
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankur Arora:

I have made the payment of INR 22, 423.42 via CRED using my SBI bank account on 27-Mar-2022 at 22:25 IST, however, the transaction got failed at CRED Application but the amount was debited. I have been following up with the CRED Team since then but I haven’t received any resolution and my complaint ID 3354351 was closed without any resolution.

Every time, I am getting a standard reply that it has been forwarded to the concerned team and it will take 24-48 hrs. But it has been more than 60 hours without a resolution. Also, the due date of my credit card surpassed which was March 29, 2022. I would appreciate it if my money is refunded immediately without any further delays.

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