| Name of Complainant | |
| Date of Complaint | September 24, 2022 |
| Name(s) of companies complained against | Country holidays inn and suites |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn’t confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights, they refused and said it’s already consumed as per their system. And they can’t book any complimentary nights because of system error.
When I asked for data of my booking they said as per system it’s showing consumed but we don’t have any data to share date of travel.
Completely fraud company and wanted to know if I can get back my membership fees.
Really fed up with follow-ups and emails with them, non-responsive team and fraud company. Need help to get this resolved, request to this forum to please help me to get this resolved.
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