Continous disconnections and No response on the queries

Name of Complainant Manimaran
Date of ComplaintOctober 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manimaran:

I am currently experiencing a persistent issue with Airtel, characterized by their inability to address my concerns or process connection requests within the promised timeframe. This situation is exacerbated by a lack of communication from both the agents and customer service representatives.

As a result, I have faced considerable challenges in my professional activities. Over the course of this month, I have placed more than ten calls, yet none have resulted in a satisfactory resolution. My overall experience with Airtel has been profoundly disappointing, leading me to consider alternative service providers that can guarantee prompt resolutions. Furthermore, I have been subjected to frequent internet disconnections during this timeframe.

The following requests remain unresolved, although they have been marked as closed on your end:
11003459202
10573340694
10568756707
11002938829

Image Uploaded by Manimaran:

Continous disconnections and No response on the queries

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