Consistent negligence of Airtel causing repeated same over-billing

Name of Complainant Seshumadhav Chaturvedula
Date of ComplaintOctober 22, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Seshumadhav Chaturvedula:

There was a billing mistake from Airtel’s side that resulted in over billing. Every month I have to call customer care, to get it fixed. They promise that it will not happen again, but it again happens every month. It is resulting in hours of time waste for me, and more importantly lot of mental pressure. This has happened almost 5 times in last  5 months, and they have not changed their ways. I would like to sue Airtel, and demand an explanation and compensation for the loss of peace of mind.

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Consistent negligence of Airtel causing repeated same over-billing

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