Name of Complainant	Rohit Panchal
Date of Complaint	August 12, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hello,

Connectivity is very poor and fluctuating..though it is costly broadband connection which i have taken compared to local connections..the connectivity response is very bad.

Also the customer service is WORST FROM DAY 1.
– Wrong sales done from sales team.
– IVR and customer care number are misguiding and misleading..no solution or resolution can be done through IVR…its waste of time. 10 to 15 times i called each IVR number but their is no path to raise connectivity concern.

Highly disappointed with the connectivity concerns..and more-ever the customer service mechanism.

WOULD REALLY APPRECIATE IF SOMEONE FROM AIRTEL WOULD CALL ME FOR THE CONCERN…

Awaiting..

Regards,
Rohit

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