| Name of Complainant | |
| Date of Complaint | July 14, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear customer care team
I opted for your internet network in anticipation that you are excellent service providers. It has only been a couple of months and things have started going wrong.
I am a teacher and I have to take online classes. Everytime, there is a network problem (weak signal). The class gets messed up..
What is the use of paying without returns?
If this continues, I will definitely opt out of AIRTEL services and go in for one of your competitors.
The details of my connection for your perusal:
AIRTEL FIXED LINE/BROADBAND No. 044101188225
AIRTEL XSTREAM FIBER ACCT No. 7039270069
If you are sending your agent, please instruct him to call me and confirm the date and time.
Anticipating a favourable and speedy response from you
Regards
Mary Thomas Kananake Gamage
Mob: 6385133285
Image Uploaded by Mary Thomas Kananke Gamage:
