Connection not done and refund also not received

Name of Complainant Bhupendra Singh Rawat
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhupendra Singh Rawat:

Dear Sir,

I applied JIO fiber connection on 26/09/2020 and purchase the connection @1500/- but after 3 days they said in my area connection was not available so, i cancel the connection and raised the request for refund with service request. SR000012GPPZ on 04/10/2020, they said after 7 days it will be credit on same account from which amount was debited, but still,  i haven’t received my refund now they are saying amount was credited on 10/10/2020, i got customer care executive recording and my bank statement statement.

 

Image Uploaded by Bhupendra Singh Rawat:

Connection not done and refund also not received

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