Connection in safe custody -Incorrect bill

Name of Complainant J Gupta
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by J Gupta:

I had put my Airtel broadband connection (DSL number: 01147073076) in Safe custody on Feb 12, 2023 for 4 months. My billing was supposed to be Rs. 236 (including tax). However, I have received a bill as per normal usage of Rs. 589 on 12th March,2023. This is incorrect and completely unethical as I had confirmed the terms and conditions with Airtel executives. This is the second time I am facing this issue. Please look into this matter and make the correction at the earliest.

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Connection in safe custody -Incorrect bill

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