Connection closure date disagreement

Name of Complainant Gargi Manjee
Date of ComplaintMay 19, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gargi Manjee:

I have requested for Airtel account 20009528594 closure on 11th April 2024 and same was acknowledged and confirmed by Airtel.

Now, Airtel is claiming that effective closure date is 22nd April 2024 and generated bill for 11 days without any usage.

I have email conservation with Airtel and SMS screenshot sent by Airtel as confirmation of account closure by Airtel.

Image Uploaded by Gargi Manjee:

Connection closure date disagreement

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