| Name of Complainant | |
| Date of Complaint | August 30, 2025 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Facts of the Case:
That on [date of purchase], I purchased CAMPUS STREET-RUN Running Shoes For Men through Flipkart’s online platform (Order ID: OD335278227860919100) from seller HSAtlastradeFashion.
I paid an amount of ₹1003 in cash (Cash on Delivery) at the time of receiving the parcel.
The product was delivered to me on 27th August 2025. Upon opening the parcel, I was shocked to find that the shoes delivered were old, used, and worn out, instead of new branded shoes as advertised.
I immediately raised a complaint with Flipkart customer support and requested a replacement/refund, but my grievance was not resolved despite repeated follow-ups.
The seller’s conduct amounts to fraud, deficiency in service, and unfair trade practice.
Flipkart, being the e-commerce platform, is equally responsible for allowing fraudulent sellers on its marketplace.
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