Complaint towards online furniture shopping Pepperfry

Name of Complainant Shifas n a
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Shifas n a:

Sir,
Recently i bought a product from pepperfry.The product is karl solid wood tv console in rustic teak finish.The order date is 11Th april 2021. order id is 307089869. I purchased this product for around 17000rs after discount.I received the product after 2 months because shippement got delayed due to covid pandemic. After few days of installement i noticed a gap in the main joints and fixtures.I have not used this product yet.The product is under warranty,Sooner i raised a complaint and a furniture specialists from pepperfry inspected the product.He told me it cannot be repaired but will get replaced . But sir nobody is responding even after raising so many complaint requests about the same.
SKU:FM1808550-S-PM32431
order no:307089869
order date:11 april 2021
service interaction number SE-290721-0051
my contact number:8129022550
place: ernakulam,kaloor
Please take necessary action against pepperfry. Thanking You,
shifas n a

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