Complaint regarding refund not initiating from last one month from www.travolook.in

Name of Complainant Priyanshu Kumar Mall
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Priyanshu Kumar Mall:

Respected sir,
i booked two tickets from this website i.e., www.travolook.in on dated 28-Sept-2021. After completion of payment, suddenly i received mail from this website that my tickets has been cancelled due to fare expiration and refund will be done within 7-12 days.
But, sir after 12 days i called them regarding my refund process, they replied that again refund will be processed within 10 days and still refund has not been processed yet. Everytime they are giving excuses as well as i found this website is fraud/scam. And same incidence happened with many others like me.
I’am attaching evidences of cancellation of tickets document with this complaint.
Kindly help me regarding this matter.

Booking I’D: REF589684068
Name: Priyanshu kumar mall

Booking i’D: REF614491628
Name: Anup singh

Image Uploaded by Priyanshu Kumar Mall:

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