| Name of Complainant | |
| Date of Complaint | February 23, 2025 |
| Name(s) of companies complained against | Detec.in (DETECH DEVICES PVT. LTD.) |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Dear Sir/Madam,
I hope this message finds you well. I am writing to express my frustration and disappointment with my recent purchase on your platform. Despite my payment and several attempts to reach out for a resolution, I have yet to receive the product or even a response.
Order Details:
Order Number: #88829
Order Date: January 11, 2025
Payment Status: Paid
Fulfillment Status: Unfulfilled
Total Amount: Rs. 2,400
Account Details:
Name: Samrat Singh
Address: 10, 3rd main, Anugraha Layout phase 2, Ramanashree Enclave, Near Presidency School, Bangalore, KA, 560076, India
It has been over a month since I placed my order and completed the payment. Despite my numerous attempts to contact your customer service via phone calls, I have not received any satisfactory response or update regarding the status of my order. This lack of communication and service is unacceptable.
I request your immediate attention to this matter. Please dispatch the product at the earliest or provide a full refund. Failure to address this issue promptly may compel me to take further actions, including filing a formal complaint with consumer protection authorities and requesting that your website be removed from Google Search due to poor service.
I trust that you will take the necessary steps to resolve this issue swiftly and prevent such occurrences in the future.
Thank you for your attention to this matter.
Sincerely, Samrat Singh
Image Uploaded by Samrat Singh: