Complaint Regarding Non-Delivery of Order and Refund Request

Name of Complainant Vishakha Desai
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishakha Desai:

Respected Sir/Madam,

I wish to lodge a complaint regarding an issue with an online order. I ordered a product on GHAR SOAP Website, GHAR Magic Soap, on 5th January 2025 and made an online payment of ₹199. I received a confirmation message stating that my order was confirmed. However, despite several days passing, I have not received my order to date (14th January 2025).

Additionally, I attempted to track my order using the provided order ID, but it shows an invalid or incorrect order ID. This is highly unprofessional and unacceptable.

I kindly request your assistance in addressing this issue. I either need the product delivered immediately or a refund of the paid amount. Please take necessary action against this merchant for this negligence.

Order Details:

Product: GHAR Magic Soap
Order Date: 5th January 2025
Amount Paid: ₹199
Looking forward to your resolution.

Image Uploaded by Vishakha Desai:

Complaint Regarding Non-Delivery of Order and Refund Request

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