Complaint regarding malpractice

Name of Complainant Umang Kanodia
Date of ComplaintJune 7, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Umang Kanodia:

I had recharged the above number with 100 Rs and I got a validity  of 28 days.
Is this a joke?
When I get only 81.02 Rs as talktime on a recharge of Rs 100, you have no right to put a validity of just 28 days.
On talking with a customer care executive, I was told that this is the new norm that on a Top-Up of any amount, I get a validity of only 28 days.
Do clarify this ASAP or I will file a case against this in the consumer court. This is absolute cheating on your part
I had done the same top-up on a different number but got a validity of 6 years on that. So I know that this is not the new norm.

Image Uploaded by Umang Kanodia:

Complaint regarding malpractice

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