complaint regarding ISD call charges

Name of Complainant Romil Impex Pvt Ltd
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Romil Impex Pvt Ltd:

This is to inform you that complaint no: 129223280 for  Fixed Line no.02240041756, Relationship no.7005962253  our monthly plan Rs.587.64 but in bill no.FT2127I002673105 you have charged  Rs.9155.62 for the period 26-01-2021 to 25-02-2021. (in that ISD charges Rs.7261/- for period  03-02-2021 to 14-02-2021).
We have already followed up from last 2 month but  we have not getting proper feedback from their  customer executives. we have told them all call durations are in night time which is not possible because our office is in corporate area(Bharat Diamond Bourse, BKC ) and that is under fully security services.

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complaint regarding ISD call charges

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