| Name of Complainant | |
| Date of Complaint | June 2, 2024 |
| Name(s) of companies complained against | |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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On 30.05.2024, I received a link at customer support_e43.apk on my mobile no. 9250757892, regarding a transaction that i did not authorize. upon reviewing my account statement, i discovered that amount of Rs. 1,24.,148.50 in (four transactions) was withdrawn from my credit card acount without my knowledge or consent. I immediately contacted my bank to report the unauthorized transaction and have taken steps to block my card to prevent further misuse.
I believe that this fraudulent transaction has caused me financial loss and considerable distress. Therefore, I request your esteem office to take immediate action to investigate this matter and identity the culprits responsible for this fraudulent activity.
details of transactions are given as under:
1. ECOM_8380572837863908687 amounting Rs. 20560.50 (at WWW.MOBIKWIK CO)
2. ECOM_5067514218709645533 amounting Rs. 20590.00 ( (at WWW.MOBIKWIK CO)
3. ECOM_6530146716402483460 amounting Rs. 46999.00 (at JIOMART CYBS)
4. ECOM_6652536867062252875 amounting Rs. 35999.00 (at JIOMART CYBS)
I am ready to provide any further information or assistance required to resolve this issue at the earliest.
Mahesh Kumar
L-233, wazir Pur J.J. Colony Delhi-110052
9250757892
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