Complaint regarding fraudulent practices and request for refund

Name of Complainant Indrajeet Pandey
Date of ComplaintAugust 5, 2025
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Indrajeet Pandey:

To
Planet Spark

Subject: Complaint regarding fraudulent practices and request for refund

Dear Sir/Madam,

I am writing to express my extreme disappointment and frustration with the services provided by Planet Spark. My daughter took admission on 20th March 2025, and I paid Rs. 59,000/- (Rs. 50,000/- through Bajaj Finance EMI and Rs. 9,000/- online payment). However, the classes are not being conducted properly. We are only getting one class per week, and the teachers are often absent.

Despite paying the full amount, Planet Spark has failed to deliver the promised services. It appears that Planet Spark has engaged in fraudulent practices, collecting payments without providing adequate services. I request you to refund the entire payment of Rs. 59,000/- immediately.

I also request you to instruct Bajaj Finance to stop the EMI payments, as I do not wish to continue with the services. If I do not receive the refund, I will be forced to take legal action.

Please find the details below:

– Admission Date: 20th March 2025
– Payment Amount: Rs. 59,000/-
– Bajaj Finance EMI: Rs. 50,000/-
– Online Payment: Rs. 9,000/-

I expect a prompt response and resolution to this matter.

Sincerely,

Indrajeet pandey
Mob.- 8299559561

CC: Bajaj Finance

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