| Name of Complainant | |
| Date of Complaint | January 15, 2025 |
| Name(s) of companies complained against | Asha Kanta Sharma |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I am writing to file a formal complaint regarding a fraudulent transaction that I fell victim to, which I believe is part of a growing scam targeting social media users, especially on platforms like Instagram.
Details of the Incident:
While browsing through Instagram on [3rd of Dec 2024], I came across an advertisement for a seemingly attractive clothing deal, offering a variety of items at a price of Rs. 99/-. The deal appeared legitimate and was presented in a way that seemed trustworthy, with product images and descriptions posted alongside positive reviews. Based on this, I made the payment through UPI for the aforementioned amount, expecting delivery of the clothing items as advertised.
However, after completing the payment, I have neither received the products nor any further communication (such as an order confirmation email or SMS) regarding the purchase, shipping, or delivery status. I waited for several days, but no updates were provided, and the sellers are unresponsive to any further attempts to contact them.
Transaction Details:
UPI Payment Made:
Amount: Rs. 99/-
Date of Payment: [3rd of Dec 2024]
UPI Transaction ID: [433880201230]
Payment Gateway/Platform: [Google Pay]
Payee’s UPI ID/Account Details: [shivayfamilysalon.10012107@csbpay]
Upon researching further, I realized that the deal I had fallen for was likely a scam targeting numerous unsuspecting individuals. I am extremely concerned that there are others who might have also been duped by this fraudulent business and may be facing the same issues.
Request for Action:
I respectfully request that your esteemed department investigates this matter urgently. The scammers must be traced and held accountable for their actions, as they are not only defrauding individuals but also potentially causing harm to others through their deceptive practices.
I believe this growing scam could affect many others who are unaware of such fraudulent activities, especially on social media platforms like Instagram. Therefore, I also urge you to take strict action to halt this activity and prevent further harm to innocent people.
Please find attached all relevant details, including the UPI transaction reference and screenshots of the Instagram post and payment receipt, for your investigation.
I kindly request that you proceed with filing a case against the perpetrators and initiate all necessary legal steps to bring them to justice. I am ready to provide any additional information or documentation needed for your investigation.
Thank you for your attention to this matter. I look forward to your prompt response and the action you will take to address this serious issue.
Attachments:
Screenshot of the Instagram post and offer details.
UPI transaction details.
Screenshots of payment confirmation.
Any other relevant evidence (e.g., screenshots of communication with the scammers, etc.)
