Complaint Regarding False Loan Information from MUTHOOTNAN and HDFC Bank and incorrect Address Details in CIBIL Score Report

Name of Complainant Vinita Kumari
Date of ComplaintOctober 6, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinita Kumari:

I am writing to bring to your attention a concerning issue regarding my credit report on CIBIL through the link https://creditreport.paisabazaar.com/. After reviewing my credit report generated by Paisabazar.com with
ECN: 6538245512 and report date 04-10-2023,
and
another report was generated by
URL https://myscore.cibil.com/CreditView/creditReportPrint.page with
Control Number: 6547575366
Date: 06/10/2023
I discovered inaccuracies related to loan information attributed to
MUTHOOTNAN and HDFC BANK.
To clarify, I have never taken any loan from these banks or any other financial institution.

The profile information attached to my PAN is incorrect which is mentioned below.

1. Date of Birth:05/02/1989 Note (this incorrect Date of Birth),
2. Driver’s License Number: F-7NO 1045910 || Expiry Date 02/08/2068 Note (I do have not a driver license)
3. Address1: F NO01 UMA REGENCY UPKAR NAGAR NEAR DAV KAPIL DEV DAV KAPIL DEV RANCHI,
JHARKHAND 834001 Note (This address does not belong to me)
4. Address2: RAVI ENTERPRISES RAVI ENTERPRISES, FLAT NO 01 UMA REGENCY, UPKAR NGR KADRU
RANCHI Jharkhand 834002 Note (This address does not belong to me)
5. Email: VINITA.SURABHI1@GMAIL.COM Note (This is my email ID)
6. Phone No: 2241120 Note (This is not my phone no)
7. Mobile No: 9955575062 Note (This is not My Mobile No)

Please find the details of the incorrect loan information below:

Bank Name: MUTHOOTNAN
Loan Type: gold loan
Loan Account Number which is Active:

1. 1385MUL00008388|Date Opened: 20-05-2022|Date Reported and Certified:31/08/2023|Sanction Amount:15,600|Account Status: Active

2. 1385MUL00008387|Date Opened: 20-05-2022|Date Reported and Certified:31/08/2023|Sanction Amount:9,350| Account Status: Active

3. 1385MUL00007163|Date Opened: 07-07-2021|Date Reported and Certified :31/08/2023|Sanction Amount:10,900|Account Status: Active

Loan Account Number which is Closed:

1. 00000041745552700|Date Opened: 13/03/2023|Date Closed :15/03/2023|Sanction Amount: ₹15,000|Account Status: Closed
2. 1385MDL00001417 |Date Opened: 29/11/2021 |Date Closed :11/07/2022|Sanction Amount:10,250|Account Status: Closed
3. 1385MUL00006345 |Date Opened: 03/02/2021 |Date Closed :20/05/2022|Sanction Amount:7,050|Account Status: Closed
4. 1385MWS00004114 |Date Opened: 28/06/2019 |Date Closed :07/01/2020|Sanction Amount:48,000|Account Status: Closed

Bank Name: HDFC BANK
Loan Type: Credit Card
Loan Account Number: 0001012500002995887 Credit Limit: 36,615 Current Balance: 36,615 Amount Overdue:7,300
Date Opened : 18-06-2012 | Sanction Amt : 36,615 | Date Reported And Certified :30/09/2023

Furthermore, the report also indicates that the address details where the loans are supposedly sanctioned do not match my residential address.

Incorrect Residential Address:
Address1 :F NO01 UMA REGENCY UPKAR
NAGAR NEAR DAV KAPIL DEV DAV KAPIL DEV RANCHI,
JHARKHAND Jharkhand 834001
Note(This address does not belong to me)
Address2: RAVI ENTERPRISES RAVI ENTERPRISES,
FLAT NO 01 UMA REGENCY,
UPKAR NGR KADRU RANCHI Jharkhand 834002 Note(This address does not belong to me)

I kindly request a thorough investigation into all the loan information inaccuracies and incorrect address details.

I have attached a copy of my CIBIL report from Paisabazar.com for your reference.

I look forward to your immediate action and the resolution of this issue.

Image Uploaded by Vinita Kumari:

Complaint Regarding False Loan Information from MUTHOOTNAN and HDFC Bank and incorrect Address Details in CIBIL Score Report

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