| Name of Complainant | |
| Date of Complaint | February 26, 2024 |
| Name(s) of companies complained against | Frito-Lay |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I hope this email finds you well. I am writing to bring to your attention a concerning incident that recently occurred involving one of your products.
On 26/02/2024, I purchased a packet of Lays chips . To my dismay, upon opening the packet and consuming some chips, I discovered a mosquito inside the packet. This was not only highly unappetizing but also poses serious health concerns.
As a consumer, I trust that the products I purchase meet certain quality and safety standards. Finding a mosquito inside a sealed packet of chips is not only grossly unsanitary but also raises questions about the manufacturing and packaging processes.
I am deeply disappointed and disturbed by this experience, and I believe it is essential to bring this matter to your attention. I kindly request that you investigate this incident thoroughly to identify how such contamination could have occurred. Additionally, I urge you to take immediate steps to prevent such incidents from happening in the future.
Furthermore, I would appreciate your guidance on the appropriate steps to take regarding this matter. I am also interested in knowing your company’s policy regarding quality control and consumer safety.
Please let me know the necessary actions you will be taking to address this issue. I expect a prompt response and resolution to this matter. You can reach me at [your contact information] to discuss this further.
Thank you for your attention to this urgent matter. I look forward to hearing from you soon.
Image Uploaded by Jagpreet singh: