| Name of Complainant | |
| Date of Complaint | October 26, 2025 |
| Name(s) of companies complained against | NOV DIGITAL ENTERTAINMENT / NOVIDIGITALENTAUTOPAY |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Subject: Complaint Regarding Auto-Debit by “NOV DIGITAL ENTERTAI-NOVIDIGITALENTAUTOPAY”
Dear Sir/Madam,
I am writing to bring to your notice that an amount of ₹299 is being deducted from my account at regular intervals (approximately every 2–3 months) under the description “NOV DIGITAL ENTERTAI-NOVIDIGITALENTAUTOPAY.” I have never authorized or subscribed to any service under this name, nor have I given consent for any such recurring payment or auto-debit mandate.
Please treat this as a formal complaint regarding unauthorized electronic transactions. I request you to:
Immediately stop all future deductions related to “NOV DIGITAL ENTERTAINMENT / NOVIDIGITALENTAUTOPAY.”
Cancel any standing instruction, mandate, or autopay authorization linked to this merchant.
Investigate the previous unauthorized debits and initiate a refund if possible.
Provide me with a written confirmation of the actions taken on this complaint.
Below are my account details for your reference:
Name: Kundan Kumar
UPI account linked with mob no. 900605845
I request your urgent attention to this matter and a swift resolution, as such unauthorized deductions cause unnecessary inconvenience and financial loss.
Thanking you,
Yours sincerely,
Kundan Kumar
