Name of Complainant	Sateesh Kumar
Date of Complaint	August 29, 2023
Name(s) of companies complained against	Tranz India Bus
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Hi Team,

I have booked 2 seats from Hyderabad to Shirdi on Tranz India bus from their portal(https://www.tranzindiabus.in/) on August 10th 2023.
I have got message and call saying that bus got cancelled due to breakdown issue. And received a message saying that the amount will be refunded in few days.
Still the ticket amount(Rs.3778) didn’t credited back to my account.
I had sent multiple reminder mails regarding the ticket refund, called multiple times as well, no one responding.
Could you please find the below screenshot and take necessary action on Tranz India Bus.

I was calling the numbers 9154330411, 9154330412

PNR: 82793
Source & Destination: Hyderabad to Shirdi
Travel Date: 11th August 2023
Travels Name: Tranz India bus(Hyderabad)
Email: tranzindiabus@gmail.com
My Mobile Number: +91 9900920560
My email: mudimanikyam.satheesh@gmail.com

Thank you in advance…..

Thanks,
Sateesh Kumar
+91 9900920560

Image Uploaded by Sateesh Kumar: