| Name of Complainant | |
| Date of Complaint | October 17, 2020 |
| Name(s) of companies complained against | ICICI BANK FASTAG |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I am using ICICI Bank Fastag for my car. I have always keep an average balance and at present I have a balance of Rs 938/- I have recharged for Rs 500/- 2-3 days back. On 15th Oct when I traveled through Kumbalam Toll plaza ETC they said that amount rejected due to Insufficient fund. I have shown SMS in the mobile. But they were not accepted and ask me to double charges. I refused and pay the actual amount. Then I contacted customer care No, they said may be your fastag chip is damaged. I contacted ICICI bank for clarification. They said to contact Fastag Booth near NH toll booth. When I returned I asked in the same toll booth for FASTAG booth. But no booth is there. VERY BAD EXPERIENCE
Image Uploaded by HARIKUMAR:
I M USING ICICI FASTTAG FOR MY CAR . I HAVE A TRIP ON DATE OF 07-11-2021 DEBATED 70 RUPEE FOR TRIP NO 1237934479 FROM MY ICICIFASTTAG ACCOUNT.
ON THE DATE OF 09 NOV21, I GOT A MASSAGE DEBATED 380 /- RUPEE FROM MY ICICIFASTTAG ACCOUNT FOR THE TRIP NO 1237934479.