Complaint on Airtel customer service

Name of Complainant Adarsh.J
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Adarsh.J:

Hello,

I have been using your Airtel services from so many years,but I’m not satisfied with your service that you are providing me.I have given repeated complaints on using data.

I have recharged monthly pack and also added extra data to my number.I have contacted to you by calling 121 after so much time at 8:24pm on 31-July-2022, one of your representative connected to me via call and when I asked a question she told me to wait for few minutes and after 10min she simply hung my call.

Is this the importance you give to your customers.Is this the service you provide to the customers.I need an explanation from Airtel for wasting my time on this issue.

Agent name : Mounica
Call time : 8:24pm
Date : 31-July-2022

Thank you.

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Complaint on Airtel customer service

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